The National Commission on Markets and Competition is committed to making the CNMC mobile app accessible, in accordance with Royal Decree 1112/2018, of September 7th, regarding the accessibility of public sector websites and mobile applications.

This accessibility statement applies to the mobile application:

CNMC - Version 1.0.0 for Android 7 (API 24) or later.
CNMC - Version 1.0.0 for iOS 13.0 or later.

Compliance status

This application is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-conformities listed below.

Non-accessible content

The following content is not accessible for the following reasons:

Non-text content with inadequate alternatives on several screens.
Text cannot be resized by assistive technology up to 200% without loss of content or functionality on several screens.
Content is presented with a loss of information or functionality, requiring scrolling in two dimensions (horizontal and vertical) on several screens.
Interface components and graphical objects do not have a contrast ratio of at least 3:1 against adjacent colors on the Home screen.
Functionality that cannot be operated via a keyboard interface on several screens.
Sequential navigation affects meaning or operability on several screens.

Preparation of this accessibility statement

This statement was prepared on June 19, 2024. The method used to prepare the statement was a self-assessment conducted by the National Commission on Markets and Competition.

Last review of this statement: June 19, 2024.

Contact for suggestions or assistance

You can contact us with suggestions or issues related to accessibility through the following means:

Configure mobile accessibility

Android and iOS mobile devices include accessibility features that can be configured in the system settings. You can change text size, contrast, use voice commands, and enable screen readers such as Talkback or VoiceOver. For more information, consult the following guides:

Telephone intermediation center

People with hearing or speech disabilities can use the Telephone Intermediation Center to make calls for administrative procedures. You can use this service to ensure effective communication with our customer service via an interpreter. For more information, please visit the Telephone Intermediation Service.

Telephone intermediation service: www.citcentro.com

App version

The current version of this mobile application is from June 2024. Accessibility reviews were conducted in June 2024, and no changes affecting accessibility have been made since then.

Accessibility policy

In compliance with accessibility and universal design principles, the National Commission on Markets and Competition is committed to ensuring that citizens, especially those with disabilities or the elderly, can access information and electronic services on equal terms.

Standards and regulations

The accessibility policy applied by the National Commission on Markets and Competition is in line with the requirements of Royal Decree 1112/2018, of September 7, regarding the accessibility of public sector websites and mobile applications.